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Segway Reviews

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Overall Rating

4.5
15 Reviews
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About Segway

Segway.com is the official website of Segway Inc., which is now a subsidiary of the Segway-Ninebot Group. Here are some key points about the company and its products:

  1. Founding and History:

    • Segway Inc. was founded in 1999 by renowned inventor Dean Kamen.
    • The Segway Human Transporter (HT), now known as the Segway Personal Transporter (PT), was unveiled on Good Morning America in December 2001.
  2. Product Line:

    • The company initially introduced the Segway PT, which was a two-wheeled self-balancing personal transporter.
    • Over the years, Segway has expanded its product line to include various models such as the Segway i2 SE, x2 SE, and SE-3 Patroller, which are designed for different terrains and user needs.
    • The company also introduced the Segway miniPRO, a smaller self-balancing scooter, in June 2016.
  3. Acquisition:

    • In April 2015, Segway Inc. was acquired by Ninebot Inc., a Beijing-based transportation robotics startup.
    • This acquisition has enabled the company to expand its product portfolio and focus on research and development in the short-distance transportation industry.
  4. Global Presence:

    • Segway-Ninebot Group operates in three major business regions: Asia-Pacific, Europe, and America, with products sold in over 100 countries and regions worldwide.
    • The company owns over 1,000 global core patents and continues to innovate in the field of smart mobility.
  5. Services and Innovations:

    • Segway has been involved in various innovative projects, including the deployment of Segway PTs at the Beijing 2008 Summer Olympics due to their zero emissions and environmentally friendly nature.
    • The company has also developed robotics mobility platforms like ARTI, which features articulated steering technology.

For more detailed information, you can visit the official Segway website at segway.com.

Segway Pros & Cons

Pros:

  • Quality Products: Segway is known for producing high-quality electric scooters with advanced features, such as multiple speed settings and durable construction.
  • Brand Recognition: Segway is a well-recognized brand in the electric scooter market, which contributes to its overall positive review score.
  • Customer Satisfaction: Some customers have reported positive experiences with Segway products, particularly with the Ninebot division, where customer service was responsive and effective.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service experiences, including unresponsive communication, lack of accountability, and unhelpful solutions to issues under warranty.
  • Reliability Concerns: Some users have experienced reliability issues with their Segway products, such as battery problems and mechanical failures.
  • High Price Level: Consumers have noted that Segway products are often priced high, which can be a deterrent for some buyers.
  • Repair and Warranty Issues: There have been complaints about the difficulty in getting repairs or replacements for defective products, with some customers feeling that the warranty process is inadequate.

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Segway Customer Reviews (15)

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Lydia Steele
Lydia Steele
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May 14, 2024
Doreen Schreiner
Doreen Schreiner
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May 14, 2024
Tia Francis
Tia Francis
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May 13, 2024
Naomi Sykes
Naomi Sykes
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May 13, 2024
Marie Vogel
Marie Vogel
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May 12, 2024
Diana Werfel
Diana Werfel
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May 11, 2024
Laurits Damgaard
Laurits Damgaard
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May 11, 2024
Lester Hird
Lester Hird
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May 11, 2024
Nathalie Beausoleil
Nathalie Beausoleil
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May 11, 2024
Shawna Wheeler
Shawna Wheeler
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May 10, 2024

Segway Customer’s Q&A

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Segway Features and Benefits

Key Features and Benefits of Segway Products:

  1. Self-Balancing Technology:

    • Steering by Leaning: The Segway is steered by leaning in the direction you want to go, making it easy to navigate through various terrains.
  2. Advanced Safety Features:

    • Dual-Channel ABS Braking System: Prevents skidding and locking, ensuring stable braking.
    • Hydraulic & Spring Front Suspension: Absorbs shocks from bumps and uneven surfaces, providing a smooth ride.
    • Anti-Lock Braking System (ABS): Ensures safe braking even on bumpy roads.
  3. Smart Technology Integration:

    • Mobile App Connectivity: Allows users to track ride statistics, adjust settings, and lock the scooter remotely for added security.
    • Smart TCS (Traction Control System): Prevents wheels from slipping and improves acceleration performance, enhancing safety in various conditions.
  4. Portability and Convenience:

    • Lightweight and Foldable Models: Easy to carry onto public transportation or store under a desk.
    • One-Click Folding System: Ideal for multi-modal commutes involving buses or trains.
  5. Long-Range and Powerful Performance:

    • Dual Battery System: Provides a range of up to 28 miles and a top speed of 18.6 mph.
    • Robust Motor: Can tackle inclines up to 20%, ensuring a smooth ride even on hilly terrains.
  6. Stylish and Sleek Design:

    • Sleek, Modern Designs: Makes a statement and turns heads with its stylish appearance.
  7. Advanced Suspension Systems:

    • Preload Adjustable Rear Suspension: Combines pressurized nitrogen and spring to create a balance for a comfortable riding posture.
  8. LED Lighting and Visibility:

    • Class-C Matrix LED Headlight: Provides a low beam shining distance of 21 meters and a high beam shining distance of 70 meters.
    • Integrated Rear Light: Enhances safety and adds elegance to the scooter.
  9. User-Friendly Controls:

    • MoleDrive X600 Controller: Redefines the two-wheeler driving feeling with powerful and smooth performance.
    • Stepless Adjustment Energy Recovery: Extends electric range, mechanical brake life, and reduces braking distance.
  10. Comfortable Seating:

    • 780 mm Long Seat: Provides enough stability on acceleration, ensuring both driver and passenger can have comfortable mid-long trips.
  11. Convenience Features:

    • USB & Type C Charging Ports: Extra space for convenience and charging.
    • Hook for Holding Belongings: Anti-theft triggered by AHRS (Attitude and Heading Reference System).
  12. Integration with Segway-Ninebot App:

    • Abnormal Movement Alert: Battery disconnected notification, toppling alert, and SOS features for added security.

Segway Pricing

Segway.com offers various products with different price points. Here are some key prices for their products:

  • Segway GoKart Pro 2: As low as $1,999.99 MSRP $2,299.99.
  • Ninebot GoKart Pro: As low as $1,499.99 MSRP $2,299.99.
  • Ninebot KickScooter MAX G30LP: As low as $499.99 MSRP $799.99.
  • Segway SuperScooter GT2: As low as $2,499.99 MSRP $3,999.99.
  • Segway SuperScooter GT1: $2,999.99.
  • Ninebot S MAX: As low as $489.99 MSRP $1,199.99.
  • Ninebot S2: As low as $449.99 MSRP $599.99.

Please note that prices may vary based on promotions and availability. Additionally, there is a tariff price increase on select products starting August 1, 2024.

Segway FAQs

FAQ

Segway Alternatives

Based on the provided sources, the top Segway alternatives and competitors include:

  1. Uber - Known for its micromobility services, including electric bikes and scooters.
  2. SLIDE - A brand that combines classic skateboarding with modern design principles.
  3. Boosted - An American manufacturer of electric skateboards and scooters.
  4. Vintage Electric - Specializes in electric bikes with a range of up to 30 miles.
  5. Van Moof - An Amsterdam-based company that offers innovative bicycles and technology.
  6. Okai - A company specializing in light electric vehicles, including scooters and other micromobility products.
  7. Egret - Another competitor in the micromobility industry, known for its electric scooters and other products.
  8. Nino Robotics - A company that offers advanced robotics and mobility solutions, including electric scooters.
  9. Bird - A micromobility company that operates electric scooters in various cities.
  10. Jetson Electric - A leader in personal mobility devices, including electric bikes, scooters, and hoverboards.

These alternatives and competitors offer a range of products and services that cater to different needs in the micromobility market.

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